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2010-2011 Season

Part II of The Brother/Sister Plays Trilogy

The Brothers Size

BY Tarell Alvin McCraney
Sep 09 - Oct 17, 2010

Or,

BY Liz Duffy Adams
Nov 04 - Dec 05, 2010

What We're Up Against

BY Theresa Rebeck
Feb 02 - Mar 06, 2011

A Rolling World Premiere

Job Openings

Patron Services Associate

The Patron Services Associate acts as an assistant to the Patron Services Manager for the run of Magic Theatre’s season of new plays, including special events and promotions.

As a Patron Services Associate, you become part of the face of Magic Theatre, greeting our audience members when they come see a show and making them feel welcome at our theatre. Our goal is to have our audience members smiling before they take their seats.

The position includes all three major parts of the Patron Services Department: Box Office, House Management, and Concessions. Each Patron Services Associate will perform all of these positions (one per night) during his or her employment as a PSA.

This is a part-time evening position.

Responsibilities include (but are not limited to):

Box Office Associate

Processes tickets sold on the web
Prints and organizes will call tickets
Sells tickets an hour before curtain
Passes out press packets
Keeps track of the waiting list
Answers phones, gives directions, and sells tickets before the show
Counts ticket stubs after the curtain and keeps track of how many people we have in the house each night

House Manager

Greets and welcomes our patrons
Ensures the lobby is spotless
Trains and manages the ushers
Makes sure there are enough programs
Stuffs programs if necessary
Coordinates with the Stage Manager on when to open the house, start the show, and start intermission
Takes tickets
Delivers the curtain speech should the Patron Services Manager be unavailable
Writes a house management report at the end of the night and delivers it to the Patron Services Manager

Concessions Associate

Ensures the lounge is clean and ready for our audience members
Prepares coffee
Sets up concessions display of everything we sell
Sells drinks, cookies, coffee, wine, etc.
Promotes any new item on our menu
Sets up concessions in the lobby should the lounge be reserved for a different event
Assists with special events
Cleans the lounge at the end of the night and takes out the garbage

About you

You are person who wants to dedicate yourself to a theatre company and its mission
You’re looking for a part time job in the evenings and are available weeknights and weekends
You have an interest in the theatre
You are dedicated to and have a strong background in customer service
You’re great with people
You communicate well
You have experience handling money transactions, balancing a till, cash register, and writing reports
You have a pleasant demeanor and professional appearance
You work well with computers and easily navigate the internet
You like working in the theatre and know how to have fun

Preferred, but not required

Experience working at a live theatre company (not a movie theatre)
Experience working with a box office ticketing system (Theatre Manager, Vendini, Brown Paper Tickets, etc.)
Experience working in food service or at a bar
Enthusiastic about coffee, tea, wines, and beer

Benefits

You get to see all of our shows for free!
50% off all concessions items
You may be able to see shows at other Bay Area theatre companies for free, courtesy of our industry exchange program
You get to be a part of Magic Theatre